Frequently asked questions

 

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Long day care

What policy or guidelines will my menu be assessed against?

Long day care menus are assessed against the Healthy Eating Advisory Service’s Menu planning guidelines for long day care.

These guidelines outline criteria for main meals, morning tea, afternoon tea and drinks to plan a menu for children aged 1-5 years old. 

Can I assess my menu for outside school hours care (OSHC) service, family day care, pre-school or kindergarten?

FoodChecker does not currently offer a menu assessment option for OSHC, family day care, pre-schools and kindergartens.

For guidelines, advice and support with providing healthy food and drinks in other early childhood services, visit our website.

 

Can I assess just one recipe on my long day care menu?

FoodChecker looks at all the foods and drinks supplied on the menu for one day or one week.

For advice and suggestions on making individual meals and snacks healthier, visit our website.

 

How do I add a second course to my long day care menu?

If your long day care centre provides a second course after lunch, enter this meal in the 'lunch' section. When asked, select 'no' to the vegetarian meal question.

 

Retail food outlets, catering and vending

What policy or guidelines will my foods and drinks be assessed against?

FoodChecker assesses retail food outlet menus, catering menus and vending machines against the Victorian Government’s Healthy Choices guidelines.

These guidelines use a traffic light classification system to categorise foods and drinks as GREEN, AMBER, or RED based on their nutritional content. 

 

What are the targets that I have to meet?

Under the Healthy Choices guidelines, retail outlet menus, catering menus and vending machines should have at least 50% GREEN food and drinks items, and less than 20% RED.

For workplaces that are ordering catering, only GREEN and AMBER food and drinks should be provided.

 

Product assessments

How are products classified? What criteria are used?

For Victorian schools FoodChecker classifies products as GREEN, AMBER, RED or BLACK using the School Canteen and Other School Food Services Policy (Department of Education and Training).

For Victorian retail food outlets, catering and vending machines FoodChecker classifies products as GREENAMBER or RED using the Healthy Choices guidelines (Department of Health and Human Services).

There are two ways to find out a product’s classification in FoodChecker:

  1. Search the database to find products that have already been classified
  2. Assess a product yourself by entering information from the packaging, such as serve size, energy, sugar, sodium, etc. How to classify products.

Find out more about the criteria that are used to classify products below:

 

I think a product is classified wrong

We have taken care to ensure that classifications are accurate, however product information can change, and unforeseen errors may occur.

If you believe a classification is incorrect please first check the product’s information against the classification criteria below to confirm if whether or not it is classified correctly:

If you still believe a product classification is incorrect, please report an error here.

We will review your report within 3-5 business days and let you know if any action needs to be taken.

 

I want to provide feedback on the classification criteria

Please note: The School Canteen and Other School Food Services Policy and the Healthy Choices guidelines were developed and are managed by the Victorian Government, not the Healthy Eating Advisory Service or Nutrition Australia Vic Division.

If you would like to provide feedback to the Victorian Government on the School Canteen and Other School Food Services Policy and/or the Healthy Choices guidelines, please send an email here and your comments will be passed on to the appropriate contact.

 

I tried searching for a product but it’s not in your database – now what?

You’ll have to enter some information from the product’s nutrition information panel (NIP), or answer some other questions so the product can be given a classification. Simply select the type of product to be assessed and follow the prompts as directed.

Note: classifications of foods and drinks not in the database are based on the information you enter into the assessment tool. The Healthy Eating Advisory Service does not assume responsibility for these products being classified incorrectly.

 

I’m from a food/beverage company and would like to have my product range included in your database – can you help me?

Certainly! Contact Nutrition Australia Vic Division on 03 8341 5800 or email us to enquire about having your product range assessed so that it can be added to our database.

 

General

Can someone from Nutrition Australia complete my assessment for me?

We hope that this tool will be easy and simple enough for you to complete your assessment yourself. However if you’d prefer us to complete the assessment, please contact Nutrition Australia Vic Division on 03 8341 5800 or email us. Please note this service will attract a fee.